• We can provide fixed price quotations for larger networking & computer projects.
• Payment is due upon completion of work.

Hourly rates for computer engineers

• All prices exclude VAT
• All prices exclude congestion & parking charges
• All rates are + materials or software
• Materials &software are charged at list price
• The total charge will include reasonable time to obtain parts (if neccessary)
• After the first hour we charge in 1/4 hour time slots

Engineer Type	Cost
Computer engineer	£60.00 per hour
Audio Visual engineer	£80.00 per hour
Satellite / Aerial engineer	£80.00 per hour
Security engineer	£80.00 per hour
Engineer's Assistant	£20.00 per hour

Service Type	Cost
Laptop Fault Diagnosis	£60.00 per hour
Virus removal	£60.00 per hour
Desktop PC Repair	£60.00 per hour
Operating system installation	£60.00 per hour
PC Healthcheck	£60.00 per hour
Data backup, cleanse, recovery, transfer	£6.00 per Gigabyte
PC Setup and Connection	£60.00 per hour
PC Upgrades (e.g TV Card etc)	£60.00 per hour
Wireless (Wi-Fi) Networking	£60.00 per hour
Broadband Configuration	£60.00 per hour

How we price our services

We charge £60 for the first hour of service. During this time the engineer is your for that hour. If your computer problem is diagnosed and repaired before the hour is up, by all means ask your engineer to perform more services up until that hour is complete.

We charge in 1/4 of an hour slots after the first hour so that you do not get charged a complete hour if you don't need that much time. This keeps the cost down for you.

It is always difficult to estimate how long it is going to take to diagnose a problem or eradicate a virus. If it looks as if the time to repair or fix the problem is going to take more than an hour the engineer will give you an estimate of the time to complete the project. We will present you with the most cost effective option. Sometimes, this may be to transfer the data form your hard drive onto another hard drive. It is advisable that you are always on the premises when the engineer is there to enable you to make informed decisions. You will need to sign a completion document upon completion of the work.

Why do you charge per gigabyte for data transfer?

Data is precious. If you lose it, it can be gone forever. Hardware, such as hard drives, are relatively cheap. Transfering data from one device to another takes time. Generally, over a USB connection, it takes around 9 minutes to transfer 1 Gigabyte of data. On an hourly rate that gets very expensive. We therefore charge per Gigabyte of data transfer to make it more cost effective for you. (This charge only comes into effect after the first hour). Recovering and transfering data will often cost significantly more than the device it is stored on.

Once our engineer has started the data transfer process, he or she can show you what to do once the transfer is complete. If you purchase the leads or any other materials used, the engineer can leave your premises. As long as you are comfortable with this arrangement, you can save a significant amount of money. If however you need to call the engineer back, we will charge an hourly rate - this will probably still be cheaper than keeping our engineer at the premises.

Health and Safety

• An engineer's assistant is needed when television is over 28" in size.
• The weight of the equipment means that 2 people are needed to lift the television for mounting.
• 2 men are unlikely to drop a TV when mounting.
• This also means we are complying with Health and Safety Law.